Combined Wisdom - Our Team

Ecommerce domain experience

Logistics domain experience

Direct Marketing experience

SaaS Operations Experience

Built for Agility

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Our Leadership Team

Jurgis Vilis
Principal

Jurgis has spent the last 20+ years building internet related cross border ecommerce and logistics companies. Most recently, Jurgis has been focusing on cross border commerce through marketplaces. Jurgis has been a member of the leadership team for the leading cross border service providers including Pitney Bowes, FiftyOne, Borderfree and Avalara.

Jurgis has been situated between research, software development and technology operation for much of his career. He enjoys putting reuse to practice and insists on honest technology tradeoff decisions.

Digital Architects
Partner

Digital Architects is a leading software consulting firm providing application development and information technology consulting services.

Since 1998, Digital Architects has worked with numerous enterprises to successfully develop custom line-of-business applications, launch web-based information services and streamline their IT infrastructure. Throughout all of our engagements, Digital Architects maintains an unwavering focus on measurable client success through real return on investment.

Domain Depth and Breadth our combined wisdom

eCommerce

Combined Wisdom's experience in eCommerce is extensive. Not only have we worked on almost every segment of the ecommerce value chain but we have done so in an international context. Examples of some of the value chain that we know exceptionally well are

Pricing of logistics, importation costs, as well as discount adjustments in a multi-leg, multi-vendor, multi-origin environment
Transaction Restrictions due to product shipping and/or trade (import & export) restrictions.
Payments/Fraud solutions to authorize, settle, credit funds in a variety of currencies, hedge exchange rates and verify buyer integrity.
Orders along with their items, quantities, the parcels they ship in, the revenues that are collected and the costs that offset those revenues

Logistics

From a shelf in San Francisco, USA to a living room in Vilnius, Lithuania. International ecommerce items travel through a complex route to reach their destination. We have developed a solid understand of each step along that route. For example,

Items purchased, their classification for customs clearance and reporting purposes, their landed cost, parcels they are travelling in and claims should exceptions occur.
Parcels shipped, the items they contain, their dimensional measures, monetary value, delivery promise, tracking status and history.
Shipping Agents used in multi-leg transportation models where parcels move individually, are then aggregated into freight, moved intercontinentally, then distributed through last mile agents to international buyers
Border Control and Revenue Agents through which items associated with cross border orders are cleared through customs. Each country has different rules as to what can be imported, how items are priced for import and what tariffs are applied to items depending on their type.

Marketing

Beyond helping retailers establish an ability to transact with international buyers and fulfill orders to them, we also help retailers find buyers in new markets that are similar to buyers in their domestic markets. Together with partners, we can help with

Targeting of likely prospects to purchase certain items from certain retailers in certain countries. Create clusters of prospects to target with different campaigns.
Prepare and execute direct marketing campaigns delivered through a variety of mediums including online SEO, social, banners, curated content, as well as, offline channels including catalogs, address and unaddressed advertising mail.
Response Measurement of offers delivered via direct marketing campaigns to measure campaign efficacy and further tuning of targeting list selection and match weighting.

SaaS Operations

Our cloud operations team has honed its processes over years of technology operations experience for both startup and enterprise customers. Cloud software service operation involves orchestration of a number of important elements to achieve a highly available, highly responsive technology solution. Our experience in the following technology operational domains is very extensive.

Software As A Service Provisioning including cloud computing automation, administration, resilient architecture design and super performance calibration.
Customer Enrolment for self serve businesses including account creation, service configuration, payment management, service provisioning
Access Control through three typical technology interfaces including web applications, Web Services and file based data exchanges.
Operational Monitoring & Reporting of all transactions including when they were made, by whom, how long it took, what the outcome was including other transactions specific data that is important to the operation of the incubated product.
Test Automation to the greatest extent possible coupled with deployment automation help our core teams with quality, productivity and agility
Deployment Automation removes risk associated with deploying new versions of the incubated product. Working with test automation, code is always being exercised and if a change is made that breaks the code, we know about it quickly and make the necessary corrections.

Built for Agility and efficiency

Our Methodology

You either know what you want to build or you don't. If you don't, we can help you with your plan, if you do, we can build it for you. In some cases, we can also operate it for you.

Our startup lineage combined with extensive experience in both startup and Enterprise environments influences our methodology a great deal. This experience gives us our foundational tenant of agility. Different business objectives determine the type of project approach to use. For example, starting a new product or service as a garage based startup or Fortune 500 company has similar key success criteria.

The ability to listen to customers and incorporate their needs into a fluid project scope with multiple deliveries is essential.

By drafting early and iterating often, one greatly enhances the likelihood that the product/service being created is useful for our customer's customer. When they are happy, so too are our customers.

Our operation involves delivering fully managed, small agile project teams. We have developed an internal delivery process that is repeatable and successful. It proves highly effective and most importantly, productive. When delivering on a software development project, Combined Wisdom assigns a set of core team members who is backed by a supporting cast of shared resources. This model allows us to keep projects lean and focused and bring in talent when and where the project requires.

We believe our approach is Ideal for incubation-style projects, which is the basis of much product management these days across startups and enterprises alike. Our teams, through our fully managed approach, dynamically adjust to fluid requirements. We emphasize developer-led software quality and strive for broad automated code test coverage.

Our pragmatic methodology coupled with our deep domain expertise in cross border commerce makes Combined Wisdom an ideal partner for your international expansion initiatives.