Combined Wisdom helped Canada Post plan and execute research and development activities toward improving how mail and parcels are processed by Canada Post when the arrive in Canada from other post offices around the world. The research and prototyping included business processes shared by both the post office and its partnership with Canadian Border Services Agency. Combined Wisdom led the prototyping of a next generation international mail & parcel processing solution, including integration with mail handling automation equipment (e.g., scales, conveyor belts, barcode scanners, x-rays, etc.) and rich mail & parcel item-level data feeds from international postal operators. The proposed solution's combination of rich data & handling automation enabled optimized treatment of various shipping streams across mail & parcels (e.g., "fast lane") with minimal human intervention, resulting in process and cost efficiencies, increased throughput and improved visibility and security.